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AI Visibility Optimization for local service businesses

Be the business AI recommends.

Your customers now ask ChatGPT, Gemini, Claude, Grok and Google's AI who to hire. Plem measures how often you're the answer, fixes what those engines read about you, and shows you the change every month.

A service, not software. Our team does the work, you see the results in your portal.

Checked every month on

  • ChatGPT
  • Gemini
  • Claude
  • Grok
  • Google AI
ChatGPT answerExample

Who's the best flooring company in Austin?

Three well-reviewed options:

  1. 1.Oakline FlooringYou
  2. 2.Summit Floor Co.
  3. 3.Cedar & Stone Floors

Am I improving?

Oakline Flooring · Sep 22 check

Example data
41%Recommended

+23 points since the first check

38 of 92 answers across five engines recommended this business.

Visibility score at each check
CheckScoreRecommended answers
Apr 1418%16 of 89
May 1222%20 of 90
Jun 926%24 of 91
Jul 1431%28 of 90
Aug 1136%33 of 91
Sep 2241%38 of 92

By engine

  • ChatGPT10 of 20 answers recommend you, 50%
  • Claude9 of 18 answers recommend you, 50%
  • Gemini7 of 19 answers recommend you, 37%
  • Google AI6 of 17 answers recommend you, 35%
  • Grok6 of 18 answers recommend you, 33%

Every day, customers ask AI questions like these

  • Who's the best flooring company near me?
  • Which electrician can fix a breaker today?
  • Best-reviewed roofer in Tampa for storm damage?
  • Who installs heat pumps in Denver?
  • Good plumber near me for a water heater?
  • Which landscaper does drought-friendly yards in Austin?
  • Top kitchen remodelers in Charlotte?
  • Who does move-out cleaning in San Diego?
  • Most reliable AC repair company in Dallas?
  • Who can refinish hardwood floors this week?
  • Licensed electrician for an EV charger install?
  • Who should I hire to replace my roof?

The shift

Search gave customers ten links. AI gives them three names.

When someone asks an AI assistant who to hire, it doesn't hand back a page of results to compare. It reads your listings, your reviews and the sites that mention you, then names two or three businesses. If what it finds is thin, outdated or inconsistent, it names someone else.

BeforeA search results page

Ten links to compare. You competed for a click, and the customer did the choosing.

NowAn AI answer, example

Who's the best flooring company in Austin?

Based on recent reviews and complete listings, these three stand out:

  1. 1Oakline FlooringRecommended
  2. 2Summit Floor Co.
  3. 3Cedar & Stone Floors

Three names, and the customer calls one of them. You're on that list, or you're not.

AI engines checked
5ChatGPT, Gemini, Claude, Grok and Google's AI, every month.
Every answer saved
Word for wordWith its date and the sources it cites, so you can read it yourself.
Same questions again
MonthlyAsked the same way each time, so a change in the answers is a real change.

How it works

Measure. Fix. Measure again.

Every month, the same loop. We ask the questions your customers ask, fix what the engines read about you, then ask again and show you what changed.

  • Recommended
  • Mentioned
  • Not mentioned

Every answer is recorded as one of these three.

  1. "Who's the best flooring company near me?"

    • ChatGPTrecommended
    • Geminirecommended
    • Claudementioned
    • Grokrecommended
    • Google AInot mentioned
    01

    Measure

    We write the questions your customers actually ask, for your services and your area, without your name in them. We ask all five engines and save every answer word for word. Your first check becomes your baseline.

    • Five engines
    • Every answer saved
    • Your baseline
    • Hours matched on 4 directories
    • Round Rock added to service areas
    • 2 review replies approved and posted
    • Anything posted in your name is approved by you first.
    02

    Fix

    We correct and complete what the engines read about you: your listings, your details, your reviews and your recent work. Only true facts, and anything posted in your name is approved by you first.

    • Listings
    • Matching details
    • Review replies
    • Your photos
  2. First check · Apr 1418%
    Latest check · Sep 2241%

    Same questions, same engines, compared with your baseline. Example data.

    03

    Re-measure

    Every month we ask the same questions on the same engines and compare the answers with your baseline. Your portal shows what changed, what we did and what we need from you.

    • Same questions
    • Same engines
    • Compared to baseline

Inside your portal

Proof you can read, every month.

After every check, your portal answers three questions: am I improving, what did Plem do for me, and what do you need from me? Here's what that looks like, with a made-up business.

OFOakline FlooringFlooring · Austin, TX
Example data

Visibility score

41%AI recommends you

+23 points since Apr 14

38 of 92 answers recommended you

Score at each check

Hover or use arrow keys

Visibility score at each check
CheckScoreRecommended answers
Apr 1418%16 of 89
May 1222%20 of 90
Jun 926%24 of 91
Jul 1431%28 of 90
Aug 1136%33 of 91
Sep 2241%38 of 92

By engine

  • ChatGPT10 of 20 answers recommend you, 50%
  • Claude9 of 18 answers recommend you, 50%
  • Gemini7 of 19 answers recommend you, 37%
  • Google AI6 of 17 answers recommend you, 35%
  • Grok6 of 18 answers recommend you, 33%

14 more answers mentioned you without recommending you. Mentions are shown, never counted in the score.

What we fix

We fix what AI reads about you.

AI engines don't take your word for it. They piece you together from listings, reviews and the sites that mention you. We make that picture complete, current and the same everywhere.

Only true facts, and you approve first. We never invent reviews, customers or claims, and nothing is posted in your name without your yes.

  • Listings, corrected and complete

    Your Google Business Profile and the directories AI reads, with the right categories, service areas, hours and photos.

  • The same details everywhere

    Your name, address, phone, hours and services made to match on every site, so no engine has to guess which is right.

  • Review replies

    Replies drafted in a tone you approve, so engines see a business that is active and answers its customers.

  • Real jobs, real photos

    Recent projects shared with your own photos, so the engines find current proof of the work you do.

  • Your website's facts

    Services, areas and credentials stated plainly on your own site, with your real reviews quoted where AI can read them.

  • Directory citations

    Complete, consistent profiles on the directories that matter for your trade, from Yelp and Angi to Houzz and Nextdoor.

Where we work

  • Google Business Profile
  • Yelp
  • Angi
  • Houzz
  • Thumbtack
  • BBB
  • Nextdoor
  • Facebook

Who it's for

Built for the trades customers ask AI about.

Plem works with local service businesses across the United States. Pick a trade to see the questions its customers ask, and the sites AI reads to answer them.

Trade

Flooring

What your customers ask AI

  • Who's the best flooring company near me?
  • Who installs luxury vinyl plank in Austin?
  • Which hardwood refinishers have the best reviews?

Where AI looks for flooring businesses

  • Google Business Profile
  • Houzz
  • Yelp
  • Angi

We ask questions like these about your business on all five engines, and show you who gets named.

Check my business

Our honesty rules

What we won't do.

AI visibility is new, and plenty of people are selling shortcuts. We don't. These rules come with every engagement.

  1. 01

    No invented content

    We never make up reviews, customers or claims. We work only with the true facts about your business.

  2. 02

    You approve first

    Nothing is posted in your name until you say yes. Each approval is a single button in your portal.

  3. 03

    No guarantees

    No one can promise what AI will say, and we won't pretend to. You get an honest count, with the real answers behind it.

  4. 04

    No credit for coincidence

    We log what we did and when. We never claim that one task caused a change in the answers.

Questions

Questions, answered.

Straight answers about AI visibility and how Plem works. Anything else, ask us on a call.

Book a call(opens in a new tab)
  • It's how often AI assistants name your business when someone asks who to hire. ChatGPT, Gemini, Claude, Grok and Google's AI each suggest a handful of businesses. Your AI visibility is how often you're one of them.

  • It reads what the web says about you: your Google Business Profile, directory listings, reviews, your website and the sites that mention you. When that picture is complete, current and consistent, you're far easier to recommend.

  • We ask your customers' questions on five engines and save every answer. Then we correct and complete your listings, make your details match everywhere, reply to reviews in a tone you approve and share your real jobs with your photos. Next month we ask again and show you what changed.

  • Very little. You give us access to your listings, approve anything posted in your name, and send the few things only you have, like a license or an insurance document. Everything waiting on you sits in one list in your portal.

  • Listing fixes can start showing up in answers within weeks, but each engine updates at its own pace. That's why we re-measure on a fixed schedule and show you exactly what moved, and what didn't.

  • No, and no one honestly can. AI engines change how they answer all the time. What you get is an honest count every month, with the real answers saved so you can read them yourself.

  • It depends on your business and your market. On a short call we look at what AI says about you today, then give you a clear price for the work.

Free AI visibility check

See what AI says about your business.

Tell us who you are and where you work. We'll show you which AI answers name you today, and which name your competitors instead.

  1. 01

    We ask the questions

    The questions your customers ask, for your trade and your area, on all five engines.

  2. 02

    We show you the answers

    On a 20-minute call: who gets named today, where you show up, and what we'd fix first.

  3. 03

    You decide

    If it makes sense, we quote the work. If not, you keep what you learned.

Rather pick a time right away? Book a call(opens in a new tab)

Request your free check

Takes a minute

We only use your details to run your check and get back to you. No newsletters.

Customers are already asking. Be the answer.

In twenty minutes we'll show you which AI answers name you today, and what we'd fix first.

Book a call opens our calendar in a new tab.